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Data Recovery


Don’t give up on recovering your data. If you or your small business have experienced data loss due to drive failures, server malfunctions, or issues with your backup system, Modesto’s Flat Rate Data Recovery is your choice for professional, affordable, data and photo recovery. We offer effective data recovery and Photo Recovery services for a significant discount. We serve the Modesto Central Valley area and beyond.

At Modesto’s Flat Rate Data Recovery, we understand how lost data can impact you or your small business. Our professionals have the experience, tools, and skills to get data from drives our competitors give up on. Even in seemingly hopeless of situations we don’t give up until we have exhausted all recovery methods.

The Flat Rate

Modesto’s Flat Rate is focused on customer service excellence. Whether you have lost personal information, photos, or business documents Flat Rate is your shop. Data Loss is extremely stressful. Our mission is to solve your data loss issues; to recover your data safely, quickly, confidentially, and with the least stress possible. At every step we protect data privacy with a secure data recovery process that insures the integrity of your confidential information. We use the latest tools and techniques to maximize your data recovery success.

Data Loss?
Your Next Steps
Are Critical!

To prevent permanent data loss follow these essential guidelines:

  • If your drive is clicking, grinding or making loud noises shut the drive and your computer down right away. Sounds like this could be the read-write heads scraping the hard disk platters and this can hurt the chances of successful data recovery if it is allowed to continue for too long.
  • Avoid internet advice. Much of this information is inaccurate and these techniques may actually harm your device and lead to permanent data loss. Do not risk your irreplaceable data to inaccurate internet ramblings.
  • If the data on your drive is critical make sure you choose a professional data recovery firm that can properly recover your data. Even simple recovery attempts can ruin the drive and make successful data recovery impossible. Remember that the first recovery attempt is always the best chance.

When Data Loss Strikes

  • If possible, back up your important data immediately.
  • Do not use data recovery software after you hear scraping, clicking or loud humming sounds.
  • Do not turn on a drive that has physical damage or is making unusual noises.
  • Shut the computer down to avoid further drive damage or data loss.
  • Never assume your data is unrecoverable.

Steps To Prevent Data Loss

  • Never upgrade your operating system without creating a backup.
  • Use properly updated data security hardware and software, such as firewalls, anti-spyware software and anti-virus software.
  • Scan before you download email attachments or web sourced files.
  • Connect your computer to a UPS (uninterruptible power supply) to protect it against power surges.

You Can Also...

  • Create multiple backups. Use an attached backup device for your computer and an additional network or cloud-based backup.
  • Maintain a structured backup procedure to make copies of all critical data files daily.


Have you lost essential data? Always remember that the first recovery attempt offers the best opportunity for the successful recovery of your data. Therefore the data recovery firm you choose can greatly impact weather or not you get your data back or not.

It may seem as if there is little difference between data recovery firms but the level of security and privacy is in fact be greater than many suppose. The same is true of the level of experience and the tools the companies have at their disposal. These differences in tools, techniques, and experience are very often the difference between a successful attempt and an unsuccessful attempt. In many cases the data you require cannot be retrieved easily and requires delicate and complex work that must be performed by an expert in a clean room (A dust and static free environment) to prevent contaminations that would permanently prevent the recovery of your data. If these precautions are not taken the data will almost certainly be lost. While it is in the best interest for inexperienced unequipped firms to attempt recovery without such precautions, as they won’t get paid otherwise, it is very much against the client’s best interest. Don’t be a victim of false promises; trust your essential data to a firm that can deliver.

We work on all devices. Our services include: laptop, desktop, and external drive data recovery, RAID data recovery, flash drive recovery, and SSD card data recovery, even tapes, CDs, zips, and floppy discs, of all brands. Whether it is a computer, server, NAS device, flash drive, camera or external hard drive, we can recover data from any type of data storage medium. Is your device clicking, beeping, buzzing, not recognized, not spinning, crashed, not booting, formatted, deleted, black or blue screen? Have you experienced electrical issues, damage from a disgruntled employee, or a natural disaster? We can help.

Hard Drives &
Data Recovery
How Do They Work?

Hard Drive Recovery is the process of extracting difficult to retrieve data from a desktop, laptop, or external hard drive that has failed leaving the user without access to their critical data.

If your drive has been dropped, burned, damaged by water, overloaded or has simply failed on its own we can help you recover your data. Your broken hard drive may be clicking, beeping, buzzing, not responding or just dead. There are different types of hard drive failure.

Logical Hard Drive
Failure & Recovery

When a drive fails logically it means that the drive’s boot sector, master file, file system , or operating system has become corrupted. This type of failure generally prevents your computer from booting properly or accessing data properly; often this type of failure does not require a clean room. Professional level data recovery software and hardware can often be employed in such an instance.

We use professional grade data recovery hardware designed to create a sector by sector copy of the failed hard drive. This is an extra level of security we use to prevent problems or failures during recovery. We then use the sector by sector copy of your hard drive for the data recovery attempt.

Mechanical Hard Drive
Failure & Recovery

Hard drives have a motor that spins a metal disk called a platter. It is this platter that stores your data. There are read-write heads that read and record data to one or both sides of each platter surface. There is firmware that controls how the data is recorded, stored and organized between the platters and a circuit board providing power. These elements work together allowing you to store your data. Because there are so many mechanical and electrical elements involved there are many different ways in which a drive can fail. The platters can wear out, the motor or heads can fail, the firmware can become corrupt, or an electrical component can fail. But mechanically failed hard drives can be recovered or rebuilt. Give Modesto’s Flat Rate a call.

External Hard Drive
Failure & Recovery

Like internal drives external hard drives are prone to electrical damage and logical failures that can cause data loss. There can be physical failure of the external hard drives electronics, mechanical hard drive failure, logical failure, and user errors.

Be Aware:
Data Recovery Is Not
Often a Good DIY Project

Trying to recover data from a physically failed hard drive yourself is not a good idea! Do not believe what you read online about data recovery home remedies. Hard drives are extremely sensitive particularly when they fail. When your drives have physically failed you should never power them on, put them in a freezer, open them up, or use data recovery software to attempt to recover data. These are likely to cause total data loss without any chance of recovery.

User Error
(Deleted Files or
Formatted Drives)

Deleted files or a formatted hard drive may be recoverable depending on what activity the drive has seen since the error. If the drive was turned off immediately it is likely your files are recoverable. However, if the drive was used for some time after the event or there was data put on the drive since your files may not be recoverable. If you have accidentally deleted important files or have formatted your drive we recommend you power down the drive and not use it until a professional data recovery attempt can be made.

SSD Data Recovery
(Solid-State Drive)

Flat Rate is experienced in SSD Data Recovery from nearly all kinds of solid state drives including Apple's custom SSD connection types, SATA, mSATA, and M.2. There is no charge without a successful recovery from your failed SSD and we have a very high recovery success rate. Our industry leading methodology, tools, and experience allow us to recover data from failed SSDs where others cannot.

There is a growing popularity for SSDs due to their fast read-write speeds and lower pricing. These low prices are possible because the drives require no moving parts and are therefore cheaper to manufacture. Unfortunately this incentive has also caused many different manufacturing firms and many different standards for connections, configurations, controller types, and algorithms.

There are two main categories of Flash drive: NAND and Monolithic

NAND drives have two main components: The NAND chips and the controller chip. The NAND chips are where your data is stored. The controller chip controls where and in what way the data is stored on the NAND chips. Solid state drives use a set of NAND flash chips along with their controller and firmware to determine how the data will be written. NAND flash chips have a limited amount of per cell writes after which they begin to develop bad sectors leading to chip failure.

Because of this a given amount of storage capacity is set aside for SSDs as cells fail to keep your drive working. Error correction code (ECC) technology is used to level out the wear as your drive ages. At some point, however, your SSD will reach its maximum number of errors and will likely lock up, have an incorrect gigabyte size, or not be recognizable to your system at all. Given the many different standards used by different manufactures, and the nature of the drive themselves, recovery with these devices is more complex and time consuming.

Monolithic flash drives are the newer technology and it is gaining popularity. Monolithic flash drives have a single chip that is molded in plastic. Monolithic flash drives contain all-in-one chip the data area and the controller area. The data recovery industry has had a number of issues with this new technology. Because of the complicated structure of the device and its being encased in plastic a number of challenges are present. The plastic must be carefully scraped away to give access to the electrical track used to gain data access on a failed monolithic drive. When this is competed the pin-out must be discovered in order to bypass the controller and get full data access. It is an extremely complex task to discover the pin-out and it is different on nearly every drive. After soldering thin wires to connect to the adapter, we must then discover the way the controller writes the data to the device so that is can be decrypted (unscrambled). Only if all this is done correctly can we successfully recover your data. Give Modesto’s Flat Rate a call.

*We highly recommend you only take SSDs to experienced data recovery labs.

NAS Server
Data Recovery

We have performed data recovery on NAS and RAID devices from nearly every brand and model for virtually every kind of NAS failure. If it is possible to recover your data we can do it. Flat Rate uses professional methods and tools developed for the recovery of all network storage systems. If you can't afford to lose your NAS data, Modesto’s Flat Rate is your answer.

NAS Servers

NASs (Network Attached Storage Devices) are external stand-alone devices that are connected to a wired or wireless network. NAS systems have become increasingly popular because of the ease with which these large storage devices can be added to a network. There are many NAS manufacturers offering a number of affordable options that are quick to install. NAS systems are quite versatile and may be accessed via any computer on their given network no matter the operating system. Most NAS storage devices use their own version of the Linux operating system to store data. NAS devices come in different capacities ranging from 1 to 5 drive systems. Multiple drive systems allow users multiple options for RAID version setup. Of course, NAS devices should never be used as the only data storage solution. RAID does not replace the importance of having reliable backups.

When Your NAS Fails:

If you lose access to your NAS data, we highly recommend that you turn off the machine and do not attempt to recover or restore yourself. Shutting down your machine greatly increases the chance of a successful data recovery. NAS devices use a version of XFS (The Linux file system). Generally they are configured in RAID configurations that make data recovery extremely complex and time consuming. It might seem reasonable to have your IT people attempt data recovery; this is a very bad idea. General IT and data recovery are two quite distinct occupations. Much data has been lost and many IT people have been fired in data recovery attempts that ended not only failing but destroying any chance of future recovery. Do not let this happen to you; don’t put pressure on the IT department to take on a task they are not qualified to take on.

NAS Controller Failure: like all other electronic devices NAS controllers and RAID configurations can fail. When NAS controllers fail the result can be a lost RAID configuration, a false positive drive failure, or some other serious problem. Data recovery on NAS controllers and RAID configurations is complex and time consuming.

One of the most common NAS failures is multiple hard drive failure. One hard drive will fail first and this goes unnoticed until a second drive fails. Unless there is an electrical surge, natural disaster, or serious accident we generally don’t see two or more drives go out at the same time. However, occasionally a second hard drive will fail on the rebuild of the newly replaced drive. One drive has the stale data and the other is current. In this case it is essential that the failed drive is not included in the reconfigured array because it will corrupt the data and make it impossible to recover.